Crystal Coast Guest Testimonials
See what our vacation guests have to say. Here are some of the most recent guest testimonials over the last 3 years.
We were extremely impressed with everyone we encountered at Bluewater. The communication we received before check-in regarding the local community, restaurants, etc. and at check-in regarding check-in/checkout was clear and concise and we appreciated being able to utilize texting (and the numbers for who to contact for what issue was made very clear as well). Any time we reached out we received a quick response which was appreciated. Bluewater gets an A+.
Everything was very seamless – check-in and check-out, as well as our entire stay. We LOVED it!! Thank you for everything.
I am truly BLOWN AWAY by the excellent service we have already received in our first week staying at a Bluewater-managed property (Pebble Beach, Emerald Isle, NC) in December 2020. We have gotten terrific service from everyone we have been in contact with, including Joyanna Gratton in Rental Sales, Maintenance, Housekeeping, and front desk staff at the Rental office. Bluewater is doing a really excellent job. It is a real and rare pleasure to receive such great service all around.
Y’all knock it out of the park!
We filled out the check-in checklist provided in the unit to notify Bluewater of things needing attention, including a dishwasher repair, and turned it in on Friday. On Saturday afternoon we also discovered we needed a washing machine repair. By Sunday afternoon, every item on the list was taken care of, in detail, even the “little things” on our crazy-long list.
Kudos to Donnie in Maintenance for fixing a washing machine and dishwasher that both seemed unfixable (saving the owner from having to buy 2 new appliances, and me from making do without them until they could be replaced), and for fixing everything on our list. The repaired washer and dishwasher are now working great and we feel so grateful. What a BLESSING y’all are, thank you!
We always rent with Bluewater Vacation Rentals. They make the whole process effortless from start to finish. The staff is always very friendly and informative. Love the layaway options for the rentals also! I have always recommended Bluewater to my family and friends for a great vacation experience. We are already planning for next year’s visit to beautiful NC.
Bluewater is great! Been renting from you all for close to 20 years.
We have been booking fall vacations on Emerald Isle for nearly 20 years. We’ve used several different rental companies but we always go back to Bluewater.
We have been vacationing at Summer Winds in Emerald Isle, NC for several years now. We always rent with Bluewater Vacation Rentals. They make the whole process effortless from start to finish. The staff is always very friendly and informative. Love the layaway options for the rentals also! I have always recommended Bluewater to my family and friends for a great vacation experience. We are already planning for next year’s visit to beautiful NC.
I’ve booked with Bluewater three times now, two different houses. Both houses were awesome for what we needed, nice and clean and no issues at all. Will definitely book with them again in the future!
We have stayed with Bluewater several times and have always been pleased with the service. Even when issues arose they were quick to take care of whatever came up. I would definitely use Bluewater again in the future.
Bluewater is the only company we ever rent from when going to Emerald Isle. The houses are always impeccably clean and the customer service is outstanding. It is also nice that some of the properties allow pets without a pet fee. Highly recommend going through them to book your next vacation!!
The beach house was lovely. The sliding door was off track and very hard to open. We called Bluewater and it was repaired right away. We loved the location and cleanliness of the house!
We stayed at Looney Dunes in October and it was great, beyond our expectations. Bluewater is great to work with and is quick to respond to any requests you make. I highly recommend Bluewater and Looney Dunes. Very pleased and plan to use them again.
I have used Bluewater for several years and am always happy with their service and properties. Their communication is helpful, and they are always responsive. I look forward to future reservations with Bluewater!
Admiral’s Watch, was as advertised. very clean. Perfect for our large family group. Bluewater was excellent to deal with.
Always helpful, friendly, very convenient service! This year we had an issue with the septic and you had someone there that night to fix it! We have used Bluewater for over 10 years and will be back!
We have planned our beach vacations with BluewaterNC for years now and we’ve never been disappointed. Most of their rentals are immaculate and provide all the necessary perks for an awesome beach vacation. Whenever we’ve run into a problem with our rental (a rare occurrence), BluewaterNC has gone above and beyond to address the issue. We’ll never use anyone else!
We love, love, love Emerald Isle and the simple and easy way to check in and check out. We have never been disappointed !! Thank you Bluewater !!
I stayed in 1 Fish 2 Fish this year and could not have been more pleased. The house was perfect for our large family—2 nice screened-in porches, 6 large bedrooms, huge tables for eating, and a gorgeous beach theme throughout. The kitchen was well stocked, the house was clean, and we all decided this was our house for next year! I’ve been dealing with Bluewater for years now—they have always taken care of any issues that arise and even notified me, and asked if we wanted to change houses because the elevator had taken a hit during the previous storm. Customer Service to the MAX for me!
We’ve been renting homes through Bluewater for more than 15 years, and we wouldn’t consider any other company! Awesome people and awesome rentals!
Hailey in Customer Service / Reservations was very friendly, professional, helpful, diligent, and patient in assisting with my booking. Speaking with Nikki was also a positive, effervescent conversation. Kudos to Bluewater. Great staff!
Bluewater staff was friendly and accommodating during our stay.
As always, Bluewater was easy and great to work with.
The booking process was completed relatively quickly and easily. We had a great time with our family and grandchildren and would DEFINITELY choose [Bluewater] again. Thank you!
We loved this location, the unit in general and all of the Bluewater personnel we were in contact with.
The Bluewater staff were easy to work with. We have been vacationing in Emerald Isle for many years now and use Bluewater more than any other agency.
This is my second time renting from Bluewater and it has been such an excellent experience. Nikki is a tremendous asset to Bluewater!! Thank you so much for a wonderful experience!
We booked our trip very last minute and all of our interactions with Bluewater representatives were very positive. They were very helpful and friendly. We would certainly recommend Bluewater and will be booking with them again soon!
Bluewater is great and responsive to renter issues! Keep it up. We appreciate you.
This was my first time with Bluewater. Have been to Emerald Isle for years with other major rental agencies on the island. Will never go back to them. Bluewater is amazing – from online rental portal, to keyless rentals, to AMAZING customer service AND people the actually answer the phone for monthly rentals. And are lovely on the phone! Thanks for a wonderful rental experience!
Keep up the great job! This was a magical vacation in a splendid property managed by awesome managers!
I liked the keyless entry. Everything was nice. We will probably stay again in the near future.
Always pleased with Bluewater.
We have rented through Bluewater for six or seven consecutive years. Our question or concerns have been answered promptly. Their selection of pet-friendly homes is the best on the island. Keep up the good work and hopefully we will be able to rent through this company for 2019.
We were treated very nicely and hope to book again with Bluewater
All who helped us check in and out and on phone were so pleasant and helpful.
Bluewater has been great to work with. They have done a better job than Emerald Isle Realty in quickly and fully responding to any issues we have had. We can’t wait to return next year.
Keep up the good work!!! LOVE the warmth that is displayed in your properties and cleanliness. The warmth experienced from entering all of your properties, great customer support.
Bluewater staff are always helpful!
All of the employees from check in to maintenance are always cheerful! Quick response time, courteous staff. Can’t say enough good things about Bluewater!
We have rented from Bluewater for many years and have always been pleased with them.
I can’t think of anything that would make out vacations booked with Bluewater any better. We have booked with them numerous times and all our stays have been great.
Great company to do business with. Never a bad experience.
The people at Bluewater provide exemplary Service to their customers. I have booked through blue water three times out of the four times I’ve been to the Isle. On each occasion the service, has been superior.
I have not had anything other than great service from Bluewater.
Thank you, Bluewater for your professionalism and everything you do for your clients!!!
The people at Bluewater provide exemplary Service to their customers. I have booked through Bluewater three times out of the four times I’ve been to the Isle. On each occasion the service has been superior.
I was impressed with the staff and operations, especially since we had to change houses due to hurricane damage in our original reservation. Thank you!
Bluewater is affordable and accommodating! Would recommend to anyone!
Bluewater went above and beyond to help us out with accommodations. Truly appreciated that! Thanks so much for that!!
Terrific place to spend time – and the communication from Bluewater throughout the hurricane was stellar. We were grateful we were able to spend time there this year. And we are coming back for year 5 in 2019. Kudos to the Bluewater staff and the town of EI.
Booking was easy and getting to the home was easy as well. Appreciated the electronic keyless locks.
Bluewater was great as always.
We loved that we were able to choose from such a large variety of pet-friendly properties. We loved bring able to bring our two dogs with us on the trip. Our furry family members enjoyed their stay as much as we did. Thank you for a week full of sun, fun, and laughter!
We’ve used Bluewater for years and have always been very happy.
Bluewater is great for a memorable vacation.
My family and I had an amazing vacation, there was plenty of things my kids could do there!
Checking in and out was a breeze!
All was wonderful…totally plan to return . It just flew by so fast. My best vacation yet to me.
The staff at check in were AWESOME. LOVED the drive-through check-in process! We will definitely be returning.
We enjoyed our stay, when repairs were needed they were done promptly and the staff were very friendly. It was nice to be able to go straight to the room without stopping for keys. We had a great stay.
We have had an excellent experience with Bluewater all along the way.
Working with Bluewater agency was very easy. All information we needed was easily accessible on the website and communication with the agents was great – no waiting on the line for minutes to get someone on the phone. We liked the app and reminder e-mails about our vacation stay. We will definitely use Bluewater in the future.
Bluewater made this trip so easy. From keyless entry to excellent amenities, I plan to have them build me a home in the future. This was a true vacation!
The keyless entry is fantastic! Bluewater makes enjoying the Crystal Coast so easy!
We had a wonderful time. We plan a return trip with family next year!
My family enjoyed everything about the vacation. We will certainly be returning for future vacations.
From the booking process to the end of our stay we were completely satisfied. The rental was clean and the views were magnificent. There is a reason why we have used Bluewater for several years, the best!
This was a perfect vacation! The check-in was a piece of cake.
We have used Bluewater for over 10 years and would never but our vacation plans in someone else’s hands! Always goes above and beyond!
Bluewater made our vacation rental decision very easy; I asked for special accommodations and they delivered! Check in was simple and the home we rented was absolutely beautiful, perfect location!
Great experience. Easy booking, check in and check out. Responded to issues quickly. Would and will use them again.
Bluewater has been accommodating for many years and we anticipate using them for many more Chrystal Coast vacations.
Bluewater provided us with easy booking and reservation of linens almost last minute.
Bluewater was very caring and accommodating in making sure everything was as promised. Thank you for a fabulous stay!!
We had not rented from Bluewater before, but definitely will again. Our place was clean, and exactly as advertised. Kudos for a job well done!
Check in/out was super smooth and the employees were very friendly.
Everything was top-notch and wonderful!!
Bluewater had the easiest site to maneuver. Prices, availability and amenities all there with no extra clicking. Booking was quick and simple. The whole stay was without complaint.
It was the perfect experience. I would not change a thing!
Bluewater’s website is easy to use. I love being able to see the individual condos. Your office staff is always helpful.
Really easy to check in after hours and check out. Appreciated the Bluewater emails and info. Beautiful beach area. Great for our family. The beach was clean and great for collecting shells. We will be back!
I loved the staff! Very friendly and very attentive with my concerns and needs.
Everything was super simple from making the reservations to check-in and check out. The friendly staff at check-in and check-out as well as maintenance staff.
Bluewater is great to work with. Our family created many wonderful memories.
Easy reservations, easy check-in after hours. Great place to stay – I would return.
A beach vacation at its best – no matter which season.