COVID-19 Update #9 – 3.27.20

North Carolina Stay-At-Home Order

Stay-At-Home Order for North Carolina: Beginning Monday, March 30th at 5 PM

According to the press conference this afternoon by North Carolina Governor Roy Cooper, the state of North Carolina is not allowing any leisure travel by residents outside of their homes and also not allowing leisure travel by non-residents of North Carolina into the state beginning 5 PM on Monday, March 30th, 2020. 

What does this mean for our vacationers?

Anyone due to check in from today, March 27th until Monday, March 30th before 5 PM will be allowed to check-in and stay for the duration of their reservation. 

Anyone due to check in Tuesday, March 31st through April 29th will need to contact our office to postpone their reservation to a later date in 2020 or 2021. If you are unable to postpone your reservation, refunds will be processed once your arrival date has passed. Our hopes are this ban will be lifted and you will be able to vacation on your originally booked dates.  For those receiving refunds, please allow at least 30 days from the start of your refund process to receive your refund. 

For anyone due to check-in after April 29th, we are working tirelessly to help each guest that has a reservation checking in within the next 33 days. This will continue on a weekly basis until the order is lifted. Please be patient with us as we work through the travel plans before your stay begins for those who have a reservation planned to check-in. Please be assured that we will handle your reservation with the same standard of care on a later date. We appreciate your continued patience as our call volume remains unusually high and staff is limited. 

What does this mean if you are planning to book a reservation?

Due to the new statewide restrictions, we are not able to make any new, last-minute reservations for stays arriving beginning March 30th through April 29th. At this time, we are only booking reservations for the late spring, summer, fall, and winter seasons. When the state of North Carolina lifts these orders and the federal government lifts national travel bans, we will be inviting each and every one of you back to our gorgeous, serene Crystal Coast.

Our small, local towns are currently suffering due to these orders and travel bans implemented by the state and federal government. We will need you, our repeat guests and frequent vacationers, to return to our coast when conditions allow. We will need you to stay in our rental properties, eat at our local restaurants, and shop at our local stores to help our community reflourish. You are the reason our small, coastal communities are able to serve locals and vacationers alike each year and we hope to see you on the Crystal Coast again soon.  

We want to assure you that we are not taking this pandemic lightly. We will continue to follow the guidelines and orders issued from the federal, state, and local governments until further notice. 

Thank you for helping us stop the spread. Thank you for trusting our company.  Thank you for postponing your Crystal Coast vacation. Thank you for continuing to plan a future vacation to the Crystal Coast. Lastly, thank you for your continued patience and understanding.