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"Kathy Myers was so kind, she allowed us to check in early. then we had issues with the alarm and she helped us. When I checked out she was kind and she made us feel like we were at home with friends." "We had a wonderful stay from start to finish! We will definitely try to return next year!" "Marie, was very helpful with information the couple of times I called the office and helped me with an additional night's stay. I love Bluewater!" "Everyone was courteous and helpful. When our internet connection failed to function, a technician arrived within 20 minutes and repaired the problem. That was real service!" "This was a wonderful week for us. Every time we entered the condo and saw that great ocean view out our living room sliders, we just sighed and plopped ourselves in a chair to watch the peaceful waves. The top corner location of this condo made it our favorite place to stay yet." "There were so many great people! Kathy in maintenance, Kent in the office, and the two kind maintenance men that helped me during our stay ~ one in particular who came and jumped my daughter's car on a very chilly Sunday morning so we could get on the road ~ all above and beyond the call of duty. Thank you so much! I believe we will rent from Bluewater again and specifically Innisfree ~ for one thing it was and is the best deal on the beach! The living area and bedrooms were wonderful! And who could improve on that view of the ocean? If the fireplace was functional and the kitchen and master bath were updated I don't know a more perfect place to be." "I loved Anne. I had to call her several times as the purpose for our stay was for military reasons. My son's return window was changed 3-4 times, and she was always more than happy to help. All of the staff was wonderful!!! We could NOT have possibly asked for a better place to stay. We were 110% thrilled!! I can't believe I'd never heard of Bluewater before!! I will definitely return and will pass along this name to EVERYONE I know!!" "Bluewater does a fantastic job of managing these rentals. This is the 3d time we've used your service and you have the check in/out process nailed! It's so easy and efficient. The house (Playtime) was fantastic. It had everything a large group of people could imagine needing. There was something for everyone. Great job!" "Everyone we spoke with was very helpful. When my husband arranged the dates, the reservationists helped him choose a week that suited our travel schedule best, (maybe since it was winter and less demand) we were able to rent from Tuesday to Tuesday which allowed us more time. Thank you for being flexible and for suggesting this wonderful option and for being so helpful in choosing the best house for our group. "We had rented on NC coast two other years, and have found Bluewater superior in service. We have already booked for next year. Kitchen was very well stocked. Far better than the other spots we have stayed at. We had a marvelous week. The added treat of a xmas tree, was special. We hand made construction paper ornaments. "Thank you so much for everything Chelsea! Everything was perfect and thank goodness you were there to put it all together and keep us on track! We definitely could not have pull it off without you!" "I was planning on a May wedding at an oceanfront beach house for about 85 people and really didn’t think it was necessary to hire a wedding planner – it was going to be classy but casual. I thought we could take care of the details ourselves and save that money for something else. My mother thought we really needed someone to help us so I gave in and we hired Chelsea from Bluewater. She gave us fantastic recommendations for everything from caterers to cakes to where to get our nails done. We used all her suggestions. For months I emailed several times a week and she always responded quickly. On the big day she and Katy showed up at noon and guided us through the wedding at 5:30 on the beach and through the reception until after 11:00. They handled every little problem that came up and even kept the rain away until late. We started with a great wedding planner and ended up with a friend. Hiring them was the best choice I made – except for the groom of course :) "Kelly Nicholson the Property Manager gave us exceptional, great service!!!! She made our trip so special front start to finish! She is the perfect manager for your properties because she is hands on and she makes sure her team of employees are trained to give the same great service she delivers!!! Everyone at the office is absolutely wonderful...this includes Woody Warren because he has someone so wonderful working with him as Kelly and their team!!! They are all the BEST OF THE BEST!!!!!" "Loved the drive thru check-in and check-out. Appreciated the fast and courteous response to problem we had with rental property stove top. Problem handled quickly and professionally. Made reservation with Cathy Cook. Very pleasant experience. She was knowledgeable, courteous, efficient in helping me make reservation over the phone after finding rental on internet." "Kathy Myers was always at my ''beck & call'' making me feel very special!" "I have to say, that Bluewater is great. The cleaning crew does a great job as well. We had maintenance out there for several days, and they responded to our requests within a timely manner." "This was our first time at Emerald Isle. We LOVED it. The beach was wonderful, the people friendly, very relaxing. Just what we were looking for. Our house ( Shell Yah ) was WONDERFUL. Beautiful decorations, the pool was great, the view was fantastic. We couldn't have asked for anything better. Your check in process was easy and stress free. We were VERY impressed with everything about your company." "This particular unit was extremely well-equipped (Ocean Club M 302). The shuttle service to the beach was a plus. nice pools and staff at the resort. it cost a little more than we usually pay, but it was worth it. I am a first-time renter with Bluewater, but a long-time visitor to Emerald Isle, so I knew what I was looking for. We owned a townhouse there for 16 years until we moved to the mountains, which is really far away! thanks for your service." "The drive-up for check-in and check-out is absolutely painless! The girl working was pleasant and efficient. We rented at the last minute after finding the property online. The condo was clean, neat, just as pictured online. Could not have been more pleased with both the process to rent as well as the property!" "Liz is great! She jumps right on every request we've made for photos of our properties. She is a gifted photographer who uses all the tricks to get the best shots possible. I love her shot of our dock at A Peace of Heaven!" "I just want to say 'Thank you' to both Zena and Kelly! Both of you displayed amazing customer service to my husband and me while on our vacation with our family June 18 - 25. You both took what could have been a really bad situation and turned it into an AWESOME one. It is not often in today's time that one is able to find people that are willing to go above and beyond for your customers, but both of you did just that! Thank you both again!" "We just spent a week at EI and went through Bluewater Vac. Rentals & Real Estate. They were super nice. While vacationing, our cottage had a leak due to blowing rain. We called the maintenance # and reported the problem. Maintenance was to the cottage within 3 hours to check the problem. Highly recommend Bluewater Vac. Rentals & Real Estate when renting for vacation." "Great vacation last week. Very well run organization. Excellent web site and check out procedures. See you next summer." "Another beautiful day here at Pebble Beach! The renovations are looking awesome! Looking forward to spending the rest of the week here!" "Thanks Bluewater!! Another great week at the beach!!!" "Even if you have to wait in line, you don't wait long! This drive through ROCKS! Couldn't imagine a quicker check-in/out procedures and Bluewater's staff is fabulous!!" "Chelsea, we cant thank you enough for everything you did to help make our wedding be absolutely perfect! Nothing could have been better! You went above and beyond our expectations and helped keep us calm during our planning. We hope you enjoyed yourself and we would happily refer you and Admiral's Watch to anyone! Thanks!"
“Maintenance did a marvelous job, was so efficient and arrived within 20 minutes of call" “Chelsea,
We Want to thank you and your staff for all the hard work to make our day special. You left nothing undone. We were so happy with everything. “For decades, my extended family had been going with a competitor for our summer vacation... we had a bad experience with said rental company about a decade ago, and switched to you guys. What a great decision! Great service, great properties, great vacation!!” “Dear Chelsea, Thank you so much for all your hard work and help making our wedding day such a success! You are very talented and we appreciate everything! Our day exceeded our expectations and that was because of you! Thanks again and it was a pleasure working with you.” “We just returned home from our vacation my husband won with you. We had an amazing week! Thank you so much for the opportunity to spend some real quality time together as a family. It was amazing. Thanks again!” “THANK YOU TO STAYCEE WHO HELPED US FIND THE HOUSE THAT WAS JUST RIGHT FOR OUR TRIP!” “Dear Bluewater, Just wanted to say Thanks, my Family had a great time at the Unwinders West last week. The weather was a little cool, but the view was fantastic! Thanks again” “Rachel was very helpful. The times I did contact the office everyone was very friendly. We had not ordered linens when booking however, I called the emergency number and within an hour we had our linens! That was even with the snow falling! Very impressed.”
“You all were tremendous in providing quick response times to two issues that came up during our stay. Early in the week, we had problem with the power in the house and someone came right out to fix it. Secondly, when we went to use the grill, it was rusted and wouldn't heat up properly....when I called the maintenance team, they said they would find a solution for our dinner that night and not more than an hour later we had someone at our door with a brand new grill. That left quite an impression on the guests in the home - that you all would find a solution so quickly.” “I called the maintenance line during the week and just as last year, they were incredibly responsive and helpful. The items were addressed promptly and I appreciate how easy they make that for the renters!” “Andie went above and beyond. She went to the home that we stayed before. back in February, considering to check it out. She called when she returned to assure us that we would be happy. We had had a bad experience with a rental house with a different company the year before. We had a wonderful vacation, thanks to Andie!” “This was the finest beach experience we have ever had in seven years of family vacations. The check in experience was wonderful. This was the finest house we have ever stayed in. We will be back next year.” “We recently spent a week at Beachy Keen and wanted to be sure to let you know we loved our stay both in the house and the area of Emerald Isle, the ocean water and beach were wonderful and safe for everyone; we play mini golf, went to the movies, NC aquarium, DQ and Piggy Wiggly to shop. We are hoping to visit again soon!” “Check in process was wonderful with drive thru to pick up keys... We do not even have to get out of the car to pick up our keys and then we are off to our vacation home! Very organized. Very friendly. Check-in process was such a breeze!” “The house had everything you could need. The beds were very very comfortable, a big plus. Felt right at home there. Bluewater check in was great, got to get in early, no hassles either that was really nice. Use to going to Naggs Head, having to wait forever to get into a rental, standing in line at the real estate office, etc. Not the case here at Bluewater in Emerald Isle!” “No matter who I talk to in any of your offices- you are all so great, makes our vacation even better when staying with such a wonderful company. We have stayed in many locales and Emerald Isle is our favorite and Bluewater is the only company we will rent through. Well done folks- very well done” “The reservation agents were very helpful when I was trying to select a property. They walked me though all my choices, answering any questions I had about each property. The best part was they all were very knowledgeable about the area and suggested a few places for our family to dine, shop and catch a movie!” |
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Copyright © 1998-2012 Bluewater Associates of Emerald Isle, Inc. All Rights Reserved. Photography Copyright © 2012 Bluewater Associates of Emerald Isle, Inc. and respective photographers. Reproduction strictly prohibited. Website Services and Consulting provided by LSI. All information on this site is deemed reliable but is not guaranteed. All reasonable efforts have been made to ensure that the information on this website are accurate, however, Bluewater Associates of Emerald Isle, Inc. cannot be held responsible for errors or omissions. Broker-in-Charge (BIC) owns or has an interest in properties managed by Bluewater Associates of Emerald Isle, Inc.
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